Frequently Asked Questions
Everything you need to know about your STAND OIL shopping experience.
How long does international shipping take?
Standard international shipping typically takes 7-14 business days, depending on your location and customs processing times.
What is your return policy?
We offer a 14-day return period from the date of delivery. Items must be unused, in their original packaging, and with all tags attached.
What materials are STAND OIL bags made from?
We primarily use high-quality vegan leather and premium synthetic fabrics designed for durability and a smooth, refined texture.
How should I care for my STAND OIL bag?
To maintain the shape and finish, wipe with a soft, dry cloth. Avoid direct contact with sunlight, water, and oils for extended periods.
Are customs duties included in the price?
Customs duties and taxes are not included in the product price and are the responsibility of the recipient upon arrival in the destination country.
Can I cancel or change my order?
Orders can only be canceled or modified if they are still in the 'Pending' status. Once the status changes to 'Preparing Shipment,' changes are no longer possible.